We’ve certainly covered this topic before, but I was recently struck again by the careful, thorough process required to successfully match caregivers and clients. I overheard a Warman “Care Coordinator” on the phone with someone exploring their options; someone who just learning how home care could work for their loved one. The Warman representative really needed to ask a range of questions to even begin to recommend the level of care and support required, from medical conditions, to medications, mobility, lifestyle, expectations, and more.

Even when it appears to be a good fit, a Warman representative, usually a registered nurse, will first visit the home, meet the client and further assess their needs. They are primarily working to match the ideal caregiver in terms of skills, experience – and personality. But they are also making sure that additional, skilled care is not warranted. At the same time, they often also make simple, but important recommendations on how to make the home environment safer and easier for a senior, regardless of their decision on home care support.

If you are inquiring about care, you should be concerned if a provider is NOT this thorough. It is common for adult children beginning their research to want to “cut to the chase” and hone in on the bottom line cost – but I submit that a little patience with an initial conversation will give you far more of an indication of whether a home care provider is a good fit for your Mom or Dad. Click for more on the unique approach Warman Home Care or discover a few tips on when it’s time to consider home care.